Services security: cover

Security

Preempt the risk of production shutdown

With our 40 years of experience in the field and the hardware volumes that we manage, we notice system configuration discrepancies for similar equipment operated by our clients. Such settings can have a profound impact on the security and performance of your IT infrastructure chain.

Before or after taking over the maintenance of your servers, storage/backups and networks equipment, we suggest auditing your hardware and software configurations and taking any upgrade/corrective actions recommended by our team of highly qualified experts.

Onsite or remotely, our proactive approach enables you to comply with manufacturers’ best practices and thus to prevent random incidents with irreparable consequences.

The Jiliti benefits

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Responsible advice

Rely on our expertise for audits, advice and the implementation of preventive actions. Our mutual interest is guaranteeing the availability of your IT infrastructure.

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An experienced service provider

Count on our 40 years of experience and implementation gained with 3500 clients to give you the best possible guarantee of the quality of our services.

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A trusted partner

98.8% of our clients have renewed their contracts this year. We consider this trust an honor and it drives us to continue and to improve.

FAQ

1 – Are you able to offer a guaranteed fault repair time?

Yes, during working hours and 24/7.

2 – Do you offer maintenance contracts other than 12, 24 or 36 months?

Jiliti’s first goal is to be agile regarding customer’s requirements, we are able to adapt our offer according to various constraints.

3 – Do you possess skills/certifications to ensure IT equipment’s maintenance?

Jiliti relies on its own technical resources and has all the skills to deliver its IT maintenance services on site, while respecting the manufacturers’ specification and intellectual property.
Our technical team carry out certification training made by manufacturers/publishers.
In addition, we have our own technical training and skills validation program.

4 – Is the refurbished equipment offered under warranty?

All our refurbished equipment are maintained by our teams according to the pre-determined and desired SLA (Service Level Agreement).

If you would like more information, please complete the contact form below.

Contact

Do you have questions or would you like to contact someone in a particular region or country?

Complete the form opposite and your inquiry will be processed as soon as possible.








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